UX Audit

Optimise User Experiences To Maximise Conversions.

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Optimise User Experience for Stronger Engagement & Conversions

First impressions matter, especially online, where users take just 0.05 seconds to form an opinion of your website. Novi combines analytical expertise with a deep understanding of your users to help you identify their pain points. By focusing on your company’s unique customer journey, we ensure your website is fully optimised and reflects your brand’s values. Our UX audits provide actionable insights to improve user interaction on your website, driving better engagement and conversions.

Book a Consultation

Platforms We Work With.

£350 + VAT

One-Off Consultation

Take the first step towards understanding your website visitors.

£1500 + VAT

Full UX Audit

Ideal for businesses requiring a thorough breakdown of their user journeys.

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UX and Beyond

While a standalone UX audit provides valuable insights, combining it with our SEO and PPC audits creates a unified approach to improving your digital marketing and online presence. This holistic strategy ensures that every element of your campaigns works towards the same goal: increasing conversions and achieving your business objectives.

Our comprehensive, one-off UX audit is the cornerstone for delivering critical insights that can be leveraged for ongoing optimisation, split-run testing, and future growth. As search engines and best practices change, Novi’s psychology-backed data analysis informs us of what makes an ideal user experience, helping us develop your strategy based on up-to-the-minute trends.

How Does novi.digital Work with Preston Businesses?

At Novi.Digital we believe that we’re at our best when we’re working toward your specific goals. We keep in close contact and like to have face-to-face meetings or video calls where possible. In doing so, we also ensure that we constantly educate our clients. Rather than focusing solely on the search engines, we investigate what that data actually means to your bottom line. 

As is often expected, when it comes to working with an agency based, an effective communication strategy is crucial. At novi.digital, we are accustomed to communicating regularly with clients remotely or locally. Here are some of the core elements of our communication strategy with clients:

  • Teleconference Meetings – When beginning to work with a client, it is always best to put a face to a name. Through the use of Zoom, this could not be any easier. We also use Zoom/Teams for demonstrations through its real-time screen sharing capabilities.
  • Regular Phone Calls – While teleconference calls are particularly useful, phone calls are often the quickest way to discuss ongoing campaigns. For this reason, one of the first things we do is to discuss our mutual availability for scheduled calls. Doing this means that we are able to call one another without needing to plan ahead.
  • Email Updates – For more data-related updates on a campaign, we send out frequent emails so that you can monitor your campaign’s progress regularly. These updates also mean that conversations over the phone or meetings can reference shared data.
  • Travel – As an agency, we are accustomed to meeting a client’s needs by way of travel whenever required. Whilst this is rarely necessary, we understand that there can be situations where face-to-face is more beneficial.

Don't just take our word for it

The company has achieved a 39% increase in organic traffic and 198% in their share of voice among key markets. novi.digital has been instrumental in this success; the team has been thorough in their weekly calls and meeting summaries.

Louise Cook, Siemens Financial Services

novi.digital’s campaigns have been successful, significantly increasing web traffic and inquiries. Their top-notch project management ensures deadlines are met and communication is streamlined. They understand the client’s niche and create custom solutions that address the project’s goals.

Richard Beale, RB Health & Safety Solutions Ltd

The company has achieved a 39% increase in organic traffic and 198% in their share of voice among key markets. novi.digital has been instrumental in this success; the team has been thorough in their weekly calls and meeting summaries.

Louise Cook, Siemens Financial Services

With novi.digital’s incredible performance, the company acquired higher search ranking and CPA rate. Both of those factors led to the client’s enhanced conversion rates. They are flexible, dedicated, and productive.

Kate Karagholi, Arena Events Group Plc

Frequently Asked Questions

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Why is a UX audit important?

A UX audit helps optimise the user experience, improve conversions, and ensure your website meets the accessibility needs of its audience across all devices.

A UX audit analyses your website’s design and functionality to identify pain points in the user journey and provide actionable recommendations for improvement.

Our UX audit covers usability testing, accessibility reviews, user profiling, page speed analysis, mobile responsiveness, and actionable insights to enhance the user journey.

The time required depends on numerous factors, such as the complexity of your website and the specific areas being analysed. We believe that understanding is just as important as expertise, which is why we tailor each audit to our clients’ needs.

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