Adds Another Highly-Trained Account Manager to Their Team

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Multi-award-winning digital marketing agency has recently revised its training and employee onboarding procedures. The first new Account Manager to graduate from this training programme is Will Osborn, who joins a passionate, experienced and highly-qualified team at

Will is an experienced marketing expert who has spent time working with Nationwide’s North East England senior leadership team, working as co-lead on several area-based projects. He holds a degree in Business Studies and specialised in Marketing at IUT 2 UPMF in Grenoble, France.

“Having worked internationally gives me additional perspective to draw on for our clients,” Will says. “The Account Management training and onboarding processes at novi have really helped hone these skills, as well as bringing my knowledge of digital marketing fully up to date with their excellent ways of working.”

The onboarding process that novi enacts involves hands-on implementation training, shadowing of other employees, testing and certification, all of which combines to ensure that the team are fully prepared before being placed in to the role.

A Top Tier Team

The management team at novi have been especially impressed with Will’s natural flair, passion and determination to succeed, as Aaron Crewe, Managing Director of novi comments:

“Will has worked hard since arrival to master our way of working and as part of the immersive processes, he has built a fantastic understanding of our clientele.”

“As a forward-thinking company, we understand that we must constantly innovate the ways in which we work in order to be of continued benefit to our clients. To do that, our team need to be passionate about what we do, highly trained, and eager to stay at the forefront of the industry.”

As part of the onboarding programme, ensures that all new recruits take part in immersive training schedule that provides hands-on implementation of every facet of the SEO and PPC process.

A New Service hopes to be able to offer this training programme as a new service to clients within the next 6 to 12 months. This service would allow companies that decide to manage SEO and PPC in-house to ensure that their teams are properly trained, thus providing a better ROI on new recruits.

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