AI Services in Vancouver
AI implementation, governance, search visibility and training for Metro Vancouver businesses.
Pop in your email address below and tell us what you would like to explore.




Practical AI for Vancouver Businesses
Most businesses have tried AI tools, but far fewer have made them reliable, secure and genuinely useful. Novi Digital builds its own proprietary AI tooling for client campaigns, including Forager for n-gram keyword analysis, Metronome for automated bid optimization and Captivise for lead scoring. That hands-on experience shapes how we help other businesses implement AI properly, rather than bolting a chatbot onto an existing process.
Our AI services cover the full journey: finding where AI can save time or money, connecting AI agents to your business systems safely, governing how they are used, keeping an eye on cost and quality, and making sure your brand is visible when customers ask AI assistants for recommendations. We also train your team to use these tools well.
We work with Vancouver businesses remotely, with clear documentation and regular video reviews.
Book a Consultation
AI Platforms We Work With.
We are not tied to a single vendor. We recommend and implement the platform that fits your use case, data and budget.
- Claude (Anthropic): AI assistants and agents, including connectors to your business systems.
- ChatGPT (OpenAI): assistants, workflows and ChatGPT search visibility, plus ChatGPT Ads readiness.
- Google Gemini: AI for teams working in Google Workspace.
- Microsoft Copilot: AI inside Microsoft 365, with training and rollout support.
- Perplexity: AI answer engine visibility and citation analysis.
- Google AI Overviews and AI Mode: optimizing content and structured data so your brand is cited.
- Your business systems: connecting AI agents safely to CRM, finance, communications and cloud storage, for example HubSpot, Xero, Slack, Microsoft 365 and Google Workspace.












Let's talk
AI Discovery Call
A conversation about where AI could genuinely help your business.
- Review your current tools, processes and goals.
- Identify practical, low-risk starting points.
- Clear next steps, whether or not we work together.
Get a quote
AI Search Visibility Audit
See how your brand appears, or does not appear, in AI answers.
- Visibility testing across ChatGPT, Perplexity and Google AI Overviews.
- Structured data and content readiness review.
- Written report with prioritized recommendations.
What Our AI Services Include
Every project starts with your business goals and ends with something your team can use and maintain.
- AI Implementation Consultancy: finding where AI can help and implementing it properly.
- AI Agent Connector Setup: wiring AI agents into your CRM, finance, communications and cloud storage.
- AI Connector Security Review: an independent check of permission scope and attack surface before go-live.
- AI Context Engineering: controlling exactly what each agent can see and act on.
- AI Governance and AI Policy Compliance Framework: policies and controls for responsible AI use.
- AI Process Management: keeping AI workflows accurate and on-brand as models change.
- AI Usage Reporting and AI Performance and Efficiency Monitoring: knowing what AI is costing and delivering.
- AI Tokenmaxxing: reducing token spend without losing quality.
- AI in Marketing: proprietary AI tooling built into paid and organic campaigns.
- AI Search Visibility Audit: how your brand appears in ChatGPT, Perplexity and Google AI Overviews.
Privacy and compliance
We help you put policies and technical controls in place so AI is used in line with Canadian privacy requirements such as PIPEDA and British Columbia’s PIPA. We are not a law firm, and recommend legal advice where your situation needs it.
AI Services Across Greater Vancouver and British Columbia
We work with businesses across five regions of British Columbia. Business counts below are employer business locations (locations with employees) from the BC Stats Business Register, December 2025.
- Greater Vancouver (Metro Vancouver): 121,846 employer business locations, up 8.8% since December 2020. The largest concentrations are in Vancouver (37,194), Surrey (24,424), Richmond (11,040), Burnaby (10,233), the Township of Langley (6,445) and Coquitlam (4,929). Professional, scientific and technical services (13.3%), construction (11.5%), health care and social assistance (10.9%) and retail trade (8.3%) lead the mix. Professional services, construction, health care and retail teams are the most common starting points: drafting, document handling, quoting and customer enquiries, with client data kept protected.
- North Shore: 9,658 employer business locations across the City of North Vancouver (2,696), the District of North Vancouver (4,440) and West Vancouver (2,522). The City of North Vancouver identifies marine and logistics, high-tech products and services, and film and digital entertainment as key sectors. Marine, logistics, technology and film businesses often start with workflow automation and secure document and data handling.
- Sea to Sky: 2,487 employer business locations across Squamish (1,205), Whistler (1,016) and Pemberton (266). Construction is the largest employer sector in Squamish (17.9%), while Whistler’s resort economy welcomes more than three million visitors a year. Seasonal tourism and trades businesses benefit from AI that handles enquiries, quotes and scheduling without adding headcount.
- Nanaimo: 4,393 employer business locations in the Nanaimo area, up 7.5% since December 2020, led by health care and social assistance (15.3%), construction (13.4%) and retail trade (12.4%). Nanaimo is the retail and service hub for central and northern Vancouver Island. Health care, construction and retail businesses typically start with admin, scheduling and customer-enquiry automation.
- Victoria: 15,236 employer business locations in Greater Victoria, led by health care and social assistance (14.5%), professional, scientific and technical services (13.8%) and construction (12.3%). As the provincial capital it has a large public sector, and its technology sector generated close to $5.9 billion in direct revenue in 2023 according to VIATEC. Technology, public-sector suppliers and professional services firms often prioritize governance, security and responsible-use policies.
Sources: BC Stats Business Locations (December 2025; sector shares and growth calculated by Novi Digital from BC Stats data), City of North Vancouver Economic Strategy, District of Squamish, Resort Municipality of Whistler, City of Nanaimo, Greater Victoria Chamber and VIATEC.
AI Training for Vancouver Teams
Most teams use AI tools but get inconsistent results. Our training teaches a repeatable way to write prompts, check outputs and use AI safely across marketing and business tasks. Training is available online for teams in Vancouver and across British Columbia.
- AI Training: our core course for teams adopting AI.
- Generative AI Prompt Training
- Microsoft Copilot Training
- AI Search Visibility Training
- ChatGPT Ads Training
Don't just take our word for it
″
As a result of collaboration with novi.digital, the company’s conversion rate, user acquisition, direct sales, and SERP position for several keywords improved. A responsive, accessible, and hands-on partner, they constantly coordinated the project updates, performance, ideas, and disruptions.
Alex Field, Destination Garden Center
″
Both new and updated campaigns improved results while cutting costs per conversion. novi.digital’s capable project management, efficient workflow, and deep knowledge of PPC set them apart.
Michael Dent, PropertyData
″
With the help of novi.digital, the client’s ROAS increased from three times to 13 times in just six months. The team understood the client’s business model and went above and beyond to help achieve the client’s goals. Moreover, they were communicative and responsive to the client’s feedback.
Aidan Sharples, Greenmarket
″
novi.digital has provided insightful feedback regularly and grown the client’s accounts and marketing activity. Their team delivers on time and is always prompt and professional. Moreover, they’re proactive, detail-oriented, and good at listening, which facilitates a successful partnership.
Ben Marshall, ClickTech Solutions
″
The most important KPI–quantity and quality of inquiries have increased. In contrast to a big agency, Novi.digital provides a personal touch. It’s always clear who is responsible for what initiative, making communication seamless and efficient.
Matthew Yeo, Security Direct
″
Novi.digital has accomplished the main objective of getting the keywords on the first page. Although they could follow through better on some action points, the partnership remains strong particularly because of their honesty and transparency.
David Thompson, Nexus Drinks
″
Due to their small size, novi became a true partner that focused on obtaining the best results possible. Their work identified keywords that performed at double or even triple the industry average. Although the project manager changed halfway through, the workflow remained consistent and efficient.
Kevin Hakman, TeamworkIQ
″
90% of new clients are online referrals. Novi.digital assigned a project manager, which has made communication efficient and easy. Their sub-contracted content writing is not as professional as it could be, but novi.digital is an honest and reliable provider that consistently provides good value.
Carlos Daly, Trees Understood
″
Web-based referrals have increased by 50%, and Novi.digital’s tactics have driven business from the target geographic areas. The partnership has been highly successful given their commitment to transparency and metrics-driven approach.
James Parry, Parry Welch Lacey LLP
″
novi.digital’s strategies improved keyword rankings and optimised PPC efforts by lowering costs while maintaining stable results. With responsive communication and a professional work ethic, the team continues to provide valuable input and guidance.
Stephen Ward, Businessgiftuk.com
Frequently Asked Questions
Answers to common questions about AI services and training for Vancouver businesses.
What AI services do you offer?
We offer AI implementation consultancy, AI agent connector setup and security review, context engineering, governance, usage reporting, cost optimization, AI search visibility audits and AI training.
Which AI platforms do you work with?
We work with Claude, ChatGPT, Google Gemini, Microsoft Copilot and Perplexity, and optimize brand visibility in Google AI Overviews and AI Mode. We recommend the platform that suits your use case rather than a single vendor.
Is it safe to connect AI agents to our business systems?
It can be, when it is done carefully. We scope permissions for each connector, test before go-live and offer an independent security review of every connector, so agents can only see and do what they should.
Do you help with Canadian privacy requirements?
We help put policies and technical controls in place so AI is used in line with requirements such as PIPEDA and British Columbia’s PIPA. We are not a law firm, and recommend legal advice where your situation needs it.
Do you offer AI training?
Yes. We offer AI training, generative AI prompt training, Microsoft Copilot training and AI search visibility training. Training is available online for teams in Vancouver and across British Columbia.
Latest News & Insights
Our blog features the latest insights and practical advice on digital marketing, ensuring you’re always informed and prepared. Dive deeper into our methodology to see how we consistently achieve success.
PPC & Paid Media
B2B PPC Strategy: How to Generate Better Leads with Google Ads
For many B2B organisations, Google Ads can be one of the most effective channels for...
Agency Updates & Thought Leadership
When Should You Worry That Your Marketing Manager Is Taking On Too Much?
When a new marketing manager walks through the door, there’s a fine line between bringing...
Agency Updates & Thought Leadership
Novi Appoints Tom Coad as Head of PPC to Strengthen Paid Media Leadership
Novi has announced the appointment of Tom Coad as Head of PPC, further strengthening our...
Industry News
ChatGPT Ad Management: The Next Evolution in Digital Marketing
OpenAI’s roadmap, hiring signals, and cost structure all point to one direction, paid advertising is...
Agency Updates & Thought Leadership
Novi.Digital Ranked in the Top 6% of SEO Companies UK
Listed in the 30 Top SEO Companies UK Top 30 SEO Companies in the UK...
SEO Strategies & Insights
What to look for when choosing an SEO Agency in the UK?
It’s essential that you know all the facts before choosing an SEO agency. Our guide...